Store Manager- Retail Operations – @home – Bangalore ( Rajajinagar)

3 - 8 Years

Job Description

1. To achieve the sales targets for the store by continuously motivating and encouraging the Hosts. To monitor the day-to-day sales for the store.

2. To closely monitor the Conversion ratio and average ticket size for the store and continuously improve on the same.

3. To ensure that the TL/ADM/DM effectively monitor all Customer queries (to handle the same in case of escalation)/ Institutional enquiries and higher level of conversion.

4. To ensure once in a day personal sales order booking and completing the full cycle of sales in absence of TL/ADM/DM.

5. To ensure that customers receive satisfactory service before and after sales (delivery) and quality goods.

6. To organize for attending customer complaint and resolve the same in coordination with QA.

7. To monitor the entire store processes critically. Arrange to take necessary corrective actions through the concerned supportive functions such as Admin, Back store, VM etc.

8. Provide new ideas / innovative suggestions for store processes.

9. To ensure effective implementation of all Marketing / Operational Strategies and Initiatives in the store for increasing the footfall.

10. To assign store employees to specific departments in terms of new joinees and shuffling.

11. To handle employee grievance and counsel them time to time and develop a highly motivated team in the store.

Salary: INR 3,00,000 - 6,50,000 P.A.

Industry:Retail / Wholesale

Functional Area:Sales, Retail, Business Development

Role Category:Retail Sales

Role:Sales Executive/Officer

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Nilkamal Limited

Company Profile:
Nilkamal Limited
NILKAMAL LIMITED is listed on the National Stock Exchange and Bombay Stock Exchange since 1991. Nilkamal's (FY 13-14) turnover exceeds INR. Rs.1654.77Crores.

NILKAMAL's Core Businesses

Material Handling Solutions
Moulded Furniture
@home, the Mega Home Store Retail Chain
Nilkamal Mattrezzz
Nilkamal Home Ideas, the Home Furnishing Store

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Recruiter Name:Corporate HR

Contact Company:Nilkamal Limited